Today I was in and out of 4 shops and I spent money in all of them. (Some of them were part of a larger chain of retailers). I was amazed that NONE of the cashiers who were taking payment attempted any eye contact with me.
All they are doing is avoiding building a relationship with me (and other customers).
Here is an interesting video:
+ Ravi Peal-Shankar
{ 0 comments… add one now }