More Service Excellence

by on 05/04/2010

Still in Malta, my kids were having problems with their shoes – as they were not suitable for long walks.

So we went to a local shop to look for shoes that can be used for long walks as well as running around the beach.

The service we received was very refreshing.

* The staff were brilliant with our kids

* Considering we were only spending under 10 euro’s the shop treated us like we have just spent 1000 euro’s.

I find this single act of brilliant service noticable because in UK we are used to average levels of service most of the time.

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