Today, I had to go to the local post office to pay £1.32 to pick up a post that did not have a stamp. As human beings every now and then we could forget to stick a stamp (or not stick it properly and it could come off during transit). It is forgivable.
This was a promotional offer from a company. I ordered a ‘bouncy castle’ for my kids from this company last year. Neither the envelope nor the mailing had my name.
The UNFORGIVABLE -BIG MARKETING SIN :
- I am their customer and they did not bother to make a note of my name .
- Can’t be bothered to write personally to somebody who has paid for their services before.
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